Outsourcing solution helps to improve network and service quality

Intense competition is forcing communications service providers to sharpen their focus on their core business - generating more revenue from existing customers and at the same time winning new ones.

This demands greater emphasis on service development and management, marketing, branding and customer relationship management.

Our offeringOur outsourcing solution is highly flexible, covering all or part of a service provider’s network related activities.

It is a scalable business model with predictable costs, accountability and high quality governed by service level agreements.

 

Key facts

  • Deep understanding of the business situation, opportunities and challenges
  • Collaborative working model to identify the business impacts
  • Currently operate and manage multi-vendor networks serving more than 150 million subscribers globally
  • Global delivery capability from Global Network Solutions Centers with network operations functionality
  • Delivery model based on industry standards, providing high degree of automation and best in class methodology

 

Benefits

  • More time to focus on differentiating activities
  • Efficient technology introduction
  • Continuous improvement of network and service quality
  • Improved management of technology and operational complexity
  • Efficient use of CAPEX together with visible and predictable OPEX

  • Single point of contact for multi-vendor operations