Building more valuable customer relationships – that’s what the Customer Experience tour is all about. Station 1 looks at how to monetize your key asset – customer data – and become a key player in digital lifestyles. Make the most of your insights into each customer’s behavior to price intelligently, encourage your customers to make better use of their mobiles, and achieve new levels of profitability. Learn more about all this at station 2.
Create individual services, new business opportunities, and virtualized services – station 3 explores what bringing in new ideas and services can mean to you. Our live holistic TV everywhere demo showcases our compelling set of new solutions and the many partners who support it.
Check out how the global technology leader’s comprehensive solutions can help you treat your customers to a truly individual experience. We can help you gain actionable insights for market activities and business decisions, as various demos at station 4 attest. Capitalize on these insights to enhance the customer experience: Station 5 looks at how to mash up communication using simple, secure interfaces and network assets to build individual services and fully mobilize communities and other web services.
Flat rates are used widely to battle churn. Visit station 6 to see what business beyond the flat rate looks like, when data service charges are based on policy management. A differentiating experience calls for differentiated quality. QoS differentiation ensures high-quality connections for premium customers during busy hours while allowing users to opt for higher quality at their discretion at station 7. Improve your customers’ perception of quality: See a click-bang Internet and voice call setup in action and a smart phone in use without energy constraints at station 8.
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