Head of Customer Operations Greater China Region
Senior management in communications industry
MBA degree from Massachusetts Institute of Technology
- Head of Customer Operations Greater China Region, Nokia Siemens Networks, since January 2010
- Head of Sales and Marketing of the Radio Access business unit of Nokia Siemens Networks, 2007-2009
- Head of Business Unit Telecommunications for Siemens Business Services, the IT Services Group of Siemens, before 2007
Markus Borchert was appointed to his present position as of January 2010. In this position he is leading Customer Operations for the Greater China Region of Nokia Siemens Networks including Sales, Marketing, Business Development, Service and a variety of support functions. He is responsible for customer satisfaction, growth as well as profit and loss of the Greater China operations towards the Executive Board of Nokia Siemens Networks.
In the years 2007 through 2009 Markus was leading the worldwide Sales and Marketing activities of the Radio Access business unit of Nokia Siemens Networks, contributing strongly to the continued success and growth of Nokia Siemens Networks in this segment.
Prior to this, Markus was a member of the management team of Siemens Mobile Networks with direct responsibility for Strategy and Marketing. Before this, Markus served as Head of a Global Customer Unit for Siemens Mobile Networks being responsible for one of the largest customers of Siemens Mobile Networks in more than 25 countries.
Before joining Siemens Mobile, Markus headed up the Business Unit Telecommunications for Siemens Business Services, the IT Services Group of Siemens, in Germany and served as Global Account Director for one of the largest customers in the telecoms sector for Siemens Nixdorf Information Systems as well as in several other sales management functions. Markus was posted in Singapore as Sales Manager in the early nineties. He started his professional career as a software developer for Siemens in Germany and France and as consultant at Corporate Strategy of Siemens Nixdorf information Systems.
Markus received a MS in Electrical Engineering and Information Technology from the Technical University of Munich in 1991. He was a member of the Sloan Fellows Program, earning an MBA from the Massachusetts Institute of Technology in 2001. His recreational interests include mountain biking, skiing and the outdoors.
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