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Rapid innovation is the key to meeting fast-changing demand
Innovation in communications is happening at an incredible pace. Network technologies are multiplying faster than ever; subscribers are demanding more and forgiving less. As people use mobile broadband wherever they are and whenever they want, demand for services fluctuates throughout the day, creating wildly changing traffic patterns.
Customer insights are so much more than a few interesting statistics on a static report. Used correctly, they become an effective tool for maximizing operator profits. Enter Nokia Siemens Networks Customer Experience Consulting Practice.
Innovation starts with R&D and has the power to change the industry. Unite catches up with Nokia Siemens Networks’ new head of R&D, Bill Payne, for an insight into how innovation is managed for the good of operators.
No longer a teenager, this bedrock of the mobile world has transformed the way the world communicates. Today, GSM continues to deliver innovation, complementing younger technologies that are ensuring networks have the flexibility to meet intense new demands from users.
What lies ahead for communications in the next decade? Making long-term predictions is always risky, but we can be confident that, with the right innovation, networks can be capable of supporting up to a thousand fold more traffic. Dubbed ‘Beyond 4G’, such networks will feature higher spectral efficiency, improved latency and a greater density of base stations.
How does Nokia Siemens Networks ensure quality is endemic to everything it does? Unite invites Deepti Arora, head of quality at Nokia Siemens Networks, to tell us what quality means to her and the company and how it benefits operators
With energy prices remaining unpredictable and renewable energies gaining more importance, finding new ways to lower the cost of running mobile access networks and helping to protect the environment is rising up the agenda. Unite looks at one leading-edge site that is completely energy self-sufficient.
In one of the world’s most conflicted regions, Roshan is driven by a strong sense of corporate social responsibility to build a profitable business and help improve the quality of life through modern communications and community support. Unite gains an insight into how by interviewing Roshan’s CEO and its CSR program’s Managing Director
Nokia Siemens Networks Customer Experience Management is helping operators gain deep insight into the factors affecting customer experience and identifying actions to improve it.
In a series of recent deals, the Zain group is steadily strengthening its customer experience management capabilities by deploying advanced solutions from Nokia Siemens Networks.
As the machine-to-machine (M2M) market emerges from fragmented and complex beginnings, most operators will want to be at the center of developments, argues Evan Kirchheimer of analyst firm Ovum.
As a leading provider across the Middle East, operating in seven countries and serving nearly 40m subscribers, Zain has the individual customer experience firmly in its sights.
As people increasingly enjoy the many benefits of online services, they also need re-assurance that their data will not be misused or mishandled. Operators are well-placed to take the lead in protecting online privacy.
Vodacom Tanzania adopted outsourcing to transform its business to compete more aggressively and raise profitability. Nokia Siemens Networks built a managed services offer matching the operator’s needs precisely.
A new marketing campaign, ‘Total Expertise’, highlights how Nokia Siemens Networks’ experience, tools and processes help operators transform to more customer-centric business operations.
With no efficient 3G mobile network infrastructure in place, Sulaymaniyah in Northern Iraq was considered economically unviable for broadband deployment using GSM, DSL or fiber-optics. Seizing the opportunity, local operator BruskNet, with its partner Hayat Communications, has deployed a modern network of 20 WiMAX base station sites to provide a high-quality broadband experience.
Mobile video has been talked about for a long time. However, it’s only now that the key enablers for long-form content have come together, including a large variety of full-length movies and TV programs available on demand, accessible anywhere over mobile broadband using convenient new devices like tablets, and with affordable fees.
Launched in September 2011, Liquid Net is a novel way to deliver broadband. As one independent analyst put it: “(Liquid Net) shows promise as a new way of looking at network architecture and operations.” Unite looks at what Liquid Net is and why it’s needed.
Nokia Siemens Networks has conducted the world’s first trial of 400G DWDM transmission over single mode fiber at a distance of more than 600 km using Nokia Siemens Networks FlexiGrid technology.
The scarcity of spectrum to carry growing mobile broadband traffic is a pressing concern. This has led to rising interest in the time-division duplexing version of LTE (TD-LTE)
Nokia Siemens Networks has demonstrated an entirely new proof-of-concept’ Next Generation Optical Access (NGOA) system that uses a single optical fiber to deliver massively increased data speeds to a vast number of users. The new concept was recognized with a Technology Innovation Award from the FTTH Council Europe.
Nokia Siemens Networks has developed a communications solution to help save lives during disasters and other life-threatening emergencies. The National Emergency Warning System, or NEWS, allows government agencies to send emergency warning messages to specific disaster-affected areas, while also helping plan relief efforts.
Nokia Siemens Networks has launched a new way to upgrade key network elements, cutting the time needed and reducing the risk of errors.