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2012-04-25 | Niklas Sonkin, Central Europe and Eurasia market area director, Tele2

"We wanted to further improve the coverage and quality of mobile services for our customers by expanding and upgrading our existing networks to the latest technology. In addition, with increased adoption of smart devices and demand for high speed data services, we want to build LTE networks in the Baltics. Nokia Siemens Networks’ advanced radio and core platforms will ensure reliable network connections and high speed mobile broadband services for our customers. With the company’s Single RAN, we will soon be able to launch LTE services, efficiently utilizing different frequency bands.”

2012-04-16 | Junichi Miyakawa, Executive Vice President, Director and CTO at SOFTBANK MOBILE

“SOFTBANK MOBILE is witnessing a major upsurge in subscriber numbers with now over 28 million customers. We are committed to providing people with the best mobile internet experience through the launch of 4G, using FDD-LTE, and enhanced, nationwide, HSPA+ network coverage. Nokia Siemens Networks’ mobile broadband technology and services will help us deliver on this commitment. Importantly, Nokia Siemens Networks’ familiarity with our existing network environment offers cost savings as well as enables a faster roll-out of high-quality mobile broadband services.”

2012-04-10 | Monchai Noosong, acting president at TOT

“The Thai mobile market is extremely competitive, so we always need to ensure we are well ahead of the curve. With demand for data skyrocketing and operators looking to venture into the 3G space, we knew this was the right time to upgrade our 3G network. Nokia Siemens Networks has helped us scale up quickly enabling us to ride the mobile broadband wave sweeping the country. In addition, the company’s solution ensures an easy migration to LTE once that becomes topical for us.”

2012-04-09 | Neil Montefiore, chief executive officer at StarHub

“We are constantly looking at ways to provide our subscribers the greatest mobile broadband experience, and Nokia Siemens Networks has the best solutions for it. With the launch of LTE, we will be able to increase our data capacity and offer improved speeds. We have also been looking to modernize our GSM network for some time and with the Nokia Siemens Networks Single RAN platform, we’ll be able to do that efficiently while building the LTE network.”

2012-02-15 | TBR on Nokia Siemens Networks Strategy

“Nokia Siemens’ decision to fully embrace mobile broadband and services positions the company for long-term profitable growth. New managed service contracts and NSN’s strategic focus of leading with services will give the company a competitive edge”

2012-01-25 | Telkomsel Indonesia set to save 50% in CAPEX with Nokia Siemens Networks IP Transformation Solution

A thorough assessment of Telkomsel’s existing IP investments revealed that many assets were underused. Making better use of the capacity already contained in its networks will enable Telkomsel to make substantially lower capital investments as it progresses towards an all-IP future.

2012-01-13 | Automated Customer care Solution VIPnet resolve customer problems 10% faster

Rapid growth and innovation spelled success for VIPnet, but it also left the Croatian provider operating a complex network that was difficult to monitor effectively without integrated network management solutions.  In addition, Customer Service needed real time information about events and used services for each customer. Implementation of an automated customer care solution from Nokia Siemens Networks enables VIPnet to resolve customer problems faster and more efficiently.

2012-01-01 | Caroline Chappell, Heavy Reading

"Operators recognise that customer experience management (CEM) is key to building brand loyalty, influencing customer sentiment, reducing churn, increasing ARPU and cutting customer, device and service management costs in these competitive times. Effective CEM requires a holistic, cross-organisation approach and an ability to isolate the key insights that really make a difference to the customer experience out of the huge volumes of event data an operator generates. NSN's CEM on Demand solution addresses both these requirements, by providing a centralized CEM function that can be used by multiple stakeholders across the operator organization and by building in CEM intelligence based on its global experience of tried and tested best practices and KPIs. The clarity of NSN's user portal and its focus on key customer use cases are to be commended as these factors should encourage organisation-wide uptake of CEM and the rapid resolution of key issues that are affecting subscriber experience today."

2011-12-20 | Dan Bieler, Forrester blogs for Vendor Strategy Professionals

“In our view, the new focus NSN is taking is right. NSN is focusing on growth segments of the infrastructure market and will generate large savings from operating expenses and production overheads.” Dan Bieler, Forrester blogs for  Vendor Strategy Professionals

2011-12-14 | Bharti Airtel leads with mobile broadband quality

Bharti Airtel has implemented a Customer Experience Management (CEM) platform into its network to optimize and enrich user experience of its customers. The operator has chosen Nokia Siemens Networks to provide and deploy its CEM platform and services across India. The CEM platform maintains and stores real-time experience metrics for every subscriber in the network enabling Bharti Airtel to proactively cater to customer needs.