charge@once business - Next generation customer care and financials

What is charge@once business? Communications Service Providers (CSPs) are looking for ways to introduce new services, to meet customer experience expectations and to optimise their revenue streams – and above all, stand out from the competition in the eyes of the customer.

Nokia Siemens Networks’ response to these challenges is the Unified charging and billing solution, of which charge@once business is a component.

charge@once business

  • provides a convergent customer care solution for pre- and postpaid customers regardless of payment channel
  • offers the opportunity to target marketing campaigns very specific to dedicated customer segments independent of payment channels due to the complete online view
  • increases the success quote, service quality and time-to-customer
  • delivers an enriched customer experience

The benefits of charge@once business

  • customer-centric approach
  • operational streamlining significantly reduces operational efforts
  • open interfaces ease the integration within the CSP environment

Why Nokia Siemens Networks?

charge@once business and charge@once unified are based on our success in providing carrier grade communication solutions. This includes providing leading edge prepaid solutions to the mobile market, where Nokia Siemens Networks has achieved the number one world market position.