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Active Software Support
Make the most of your software assets
Take a new approach to maintaining your software and you’ll save time and increase efficiencies
As you extend your legacy networks with newer generations of fixed, mobile and IP-based technology, it becomes increasingly inefficient to maintain your software in the old way. Reactive human intervention using manual measurement and correction has become just too costly and complex.
Nokia Siemens Networks Active Software Support Service offers a new proactive approach to software asset maintenance. This is based on online collaboration - the management and re-use of expert knowledge and the unique provision of a full range of automated preventive services.
Our Active Software Support Service ensures that your network environments remain fully functional. It delivers automated preventive reports and maintenance recommendations, timely software updates, up-to-date online information and dedicated expert support for answering queries and solving problems.
Our purpose-designed software case handling organization takes ownership of cases from first report to final resolution. Our experts will help you improve your overall operations and maintenance efficiencies and cut down on your workload.
The business benefits
- Makes the most of existing software investments
- Reduces risk and prevents downtime
- Minimizes OPEX
- Optimizes the end-user experience
- Increases revenues
Why Nokia Siemens Networks?
We can significantly improve your Total Value of Ownership (TVO) compared to traditional software maintenance service by maximizing your network performance and revenue while optimizing your OPEX.