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PrintClassic Care
We fix!
Reacting to incidents
Classic Care provides a traditional care offering, concentrating on cost-effective and professional backup support for problem and incident management processes in network operations.For software, this means traditional reactive services such as Software Maintenance, Advanced Software Maintenance, and Expert Support, all with scalable support levels. Fast and professional hardware fixes are provided by the Repair and Return and Spare Part Supply service. Operators remain responsible for their logistics and keep their own spare part stocks. Competence Development is provided via Classroom Training and e-learning.
Classic Care is for operators who can take care of their own network functionality and just need some professional support to cover incidents and gaps in their knowledge.