Managed Care is the Nokia Siemens Networks maintenance solution for managing complex functionalities efficiently with an optimized OPEX/CAPEX structure. It allows operators to focus on their core businesses while Nokia Siemens Networks takes care of functional entities.
Multi-Vendor Care provides a single care support interface between the operator and multiple vendors. While the operator focuses on innovation and relationships with end users, Nokia Siemens Networks manages vendor and third level support services delivered against a harmonized service level agreement (SLA).
Spare Part Management provides a complete hardware support solution consisting of replacement, spare part stock management and ownership, fully managed logistics and spare part on-site installation. This meets network quality expectations while reducing OPEX and eliminating CAPEX.
Managed Learning provides a complete solution for training, consisting of learning management and development services and the hosting of learning technology.
Managed Care is meant for operators that look for a professional partner to manage the maintenance of some or the entire technical environment.