Rich Communication Suite (RCS)

Rich Communication Suite (RCS)

Bring communications to life and improve customer experience by embedding social networking into everyday mobile devices.

Many operators are struggling to keep up with the growing demands of mobile social networking. Users are sending instant messages, sharing content and collaborating using various media, and they expect the same level of service they get from their ISPs. One of the most significant responses to these challenges has been the Rich Communication Suite (RCS).

RCS solutions bring the best of popular internet services and operators communications methods together, embedded in your customers’ mobile devices. You can offer your customers exciting, feature-rich capabilities that make their mobiles even more central to their personal and business lives.

  • Rich Call– allows customers to exchange rich media content such as video and photos during a phone call.
  • Rich Messaging– bring together multiple messaging systems like SMS, IM (instant messaging), MMS and email into a single user experience.
  • Enhanced Address Book– builds multimedia, RCS presence information and capability status for social networks into your existing address book, so your customers can access all their communications services with a glance at their contacts

Rich Communication Suite (RCS)
RCS Client RCS mobile and PC client

Our RCS solution

We provide you with a fully GSMA-compliant, end-to-end RCS/RCS-e solution that supports both mobile and PC terminals and integrates fully with LTE.

To guarantee enhanced communications for your customers, our solution has been fully tested and proven with current RCS/RCS-e handsets, as well as for network-to-network level internetworking between operators.

Our solution offers an efficient way to introduce RCS and RCS-e services. It’s also perfect for small to medium-sized configurations, with all components installed on a single hardware rack and a scalable standard package fully upgradeable to a high availability service.

RCS topology
Full service interworking between networks and domains (fixed/mobile)

The business benefits

  • Enhanced end-user experience
  • Increased customer retention
  • Opportunities to deliver new revenue-generating services such as interactive advertisements with service framework
  • Collaborate with ISPs and other third parties through APIs

Why Nokia Siemens Networks?

We are a leader in the IMS-based convergence and LTE market, and have been a leading supporter of the RCS since its very beginning. Our full Rich Communication Ecosystem (RCE) provides a holistic approach to efficiency and customer experience.

Our IMS system solution and services have been deployed worldwide.

We deliver pre-integrated, highly scalable RCS end-to-end configurations for every demand: from trials to fully-fledged, QoS-optimized commercial implementations serving millions of subscribers.

Contact us to find out how our Rich Communication Ecosystem solution can enhance your customers’ experience.