Business Needs

Reduce costs and increase efficiency

With your customers demanding more services and higher network quality, you have to do more and more to satisfy their expectations. This can be costly as new operations come on-stream or new networks are put in place to handle increased traffic. We can help you reduce operational expenditure (OPEX), limit capital expenditure (CAPEX) and turn low value customers into profitable ones.

• Mobile backhaul solution
  Future-proof your mobile broadband network and limit CAPEX

• NetAct
  Check out our industry-leading OSS

• Customer Care Automation solution
  Maximize the efficiency of customer care

Increase your network capacity and coverage

The growth in smartphone and tablet use has put a strain on traditional networks, and with your customers using more services it is vital you can meet the demand. We can help you to increase your network capacity for high-data applications such as video, extend your network coverage, step up your operations and plan for the migration to IP-based technologies.

• Network sharing solution
  Reduce costs and boost your deployment of mobile broadband networks
   
• NetAct Optimizer product
  Find out more about managing complexity with automated optimization
   
• Network Planning and Optimization services
  Learn more about maximizing your network’s potentia l

Generate new revenue streams

The boom in mobile broadband and interactive services certainly provides challenges, but there are also business opportunities. We can support you with new voice and data products as you strive to increase revenues from your broadband networks. We can also help you develop new business models with new services, social media applications and TV-related content.

• Voice over LTE (VoLTE) solution
  Deliver profitable high quality voice, video and multimedia service to your customers
   
• New share@once product suite
  Take customer self care to the next level
   
• Revenue Capture service
  Identify and exploit new revenue opportunities

Optimize your customers’ experience

In such a competitive marketplace, the quality of customer experience is increasingly what matters. Our experts can provide you with practical insights about your customers and help you make the relevant improvements. We can help you drive customer loyalty, increase customer care and pull in new customers.

• Smartphone friendly networks solution
  Make sure your mobile broadband network delivers the best for your customers
   
• Customer experience management product portfolio
  Turn deep insight into targeted actions that improve the customer experience and drive loyalty and profitability
   
• Customer insight and experience consulting service
  Take advantage of our customer experience consultants to drive customer loyalty and win profitable customers.

Strengthen your market position

The whole telecoms landscape is changing. Cable and mobile operators are not just crossing over into each other, but media companies, consumer electronics companies and over-the-top players are competing for your customers. Whether you want to extract more value from a mature market or grow market share in a developing country, we have the expertise to support you.

• Heterogeneous Networks
  We can help you manage a complex set of networks as one single network, with superior customer experience
   
• Serve atOnce Intelligence product
  Gather and correlate data in real-time from a multitude of sources
   
• Managed services
  Simplify your operations and focus on your core business to offer a better experience for your customers.