We’ll help you monetize your services with converged charging and billing, mediation and service brokering. With our innovative self-care product, we help you to meet your customers where they are, deepen customer engagement and encourage self-care. For your customers, the result is a more flexible, personalized customer experience.
With the growing popularity of multimedia services and mobile broadband, splitting customers into prepaid and postpaid segments is no longer a viable option.
Customers are increasingly choosing to pay for services in different ways to suit their specific needs.
Being able to offer personalized pricing models, bundles and payment methods is vital to remain competitive and generate revenue from your services.
Our Business Support Systems can help you combine charging and billing and get better insights into your customers’ needs, bring new subscription offers to end customers and introduce new revenue-generating services to market more quickly.
What can Nokia Siemens Networks offer?
Our BSS offering brings together pre-integrated software and related professional services across the network, IT and the entire customer lifecycle.
Our capabilities consist of products (our own and best of breed third party) and services (including business and process consulting, systems integration, customization and optimization).
For a few examples of our products for Business Support Systems, see below. For further details about our offering, see the sidebar.
charge@once unified
Put your customers at the center of your charging and billing system with a product that makes it possible to offer the same services to all customers, regardless of their payment method. With charge@once unified , you can achieve cost savings in your business, and integrate easily into your existing system. Combine your charging and billing
share@once
By meeting your customers where they are, you can deepen customer engagement, encourage self-care and improve efficiency by making it possible to manage communications services on the channels customers use every day. Available for Facebook, the web and smartphone, share@once enables personalized, intuitive and real-time customer self-care to enhance the customer experience, while reducing operational costs. Find out about our new product that takes self-care to a new level
charge@once business
Obtain vital information about your customers to help improve their customer experience. With our business analytics software package, you can identify and capitalize on new business opportunities based on key insights into your customers’ behavior. Make the most of your customer insight
charge@once mediate
Process online and offline mediation from a single platform and launch new revenue-generating services quickly with maximum flexibility in charging. Our versatile mediation product helps you integrate any network service platforms with your charging structure. Find out more about our mediation product
Why Nokia Siemens Networks?
With over 300 operator customers globally and 555 million subscribers on our charging system and over 140 convergent mediation customers globally, we have a proven track record in BSS.
Learn more about how our BSS products can help you monetize your services.
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