Customer successes

From planning and innovation to network systems and services, software and devices, our solutions cover the entire strategic ecosystem required for successful execution of existing and emerging business models.

Mobile Broadband CAPEX cut by 40 percent as TeliaSonera Finland takes up Direct Tunnel

Foresight, skill and excellence in execution brought significant CAPEX savings and helped a leading provider respond to rapidly growing mobile broadband demand. The project demonstrated how seamless teamwork and timely action can launch critical new technologies on a tight schedule and budget.

Securing IP infrastructure a breeze for Excelcomindo with Nokia Siemens Networks Security consulting

Excelcomindo Pratama (XL), one of the leading mobile network providers in Indonesia, is deeply committed to maintaining comprehensive telecommunications infrastructure that is well insulated from fraud, potential revenue leakages, and security threats so as to ensure healthy revenues and provide the highest quality of services for XL customers.

EUR 6.9 million in revenue and savings by transforming customer data into business and operational actions

Something had to be done, before rising churn and falling revenues could damage profitability and throttle growth of one European communications service provider (CSP). Complex and inefficient legacy support systems gave little insight into the CSP’s customer experience, and it was investing lots of time and resources in solving customer problems. The challenge was to turn its customers into fans, providing a best-in-class and individual customer experience in a profitable way.